- NO refunds or returns on any personalised items.
- No refunds or returns will be given on any goods ordered that are on sale.
All goods are double checked before they leave our premises and photos are taken before it is packaged.
- If an item is broken due to the courier we cannot exchange or refund that item.
- We will not supply you an item that is broken or damaged. If a product is ordered and the quality of that product is not up to standard we will notify you and ask if an alternative may be supplied.
- If you do not want an alternative product then you will be refunded after 10days.
- No refunds will be given on any products that are opened and damaged due to your negligence.
